One of the more frustrating things about moving is finding new healthcare professionals. I left a number of really amazing doctors in Boston and finding replacements in Texas has been the pits. Four months ago I searched online for a specific specialist that:
- Accepted my insurance
- Was close to my house
- Was close to the playcare where I drop Henry in case I can’t find a sitter
- Had good reviews
I found two doctors that fit my criteria and made appointments with both, just in case. For the first appointment did the following:
- Filled out 17 pages of new patient paperwork
- Contacted my doctor in Boston to request that my Boston records be sent to the new Texas doctor.
- Was emailed the medical records release forms, printed them out, filled them out, went to Kinkos, realized I forgot my wallet and had to go back home to get it, got back to Kinkos and stood in line to use the fax machine while Henry pulled every package of post-it notes and sharpies from the display case.
- Followed up with my Boston doctor’s office via phone twice to make sure they were indeed sending my records to the new Texas doctor in a timely manner.
- Played phone tag with my Boston doctor for a week to get her opinion/advice on transferring my medical care to a new doctor.
- Waited a month for my appointment.
- Found a babysitter.
- Went to new the doctor, waited in the waiting room for 20 minutes (while filling out MORE paperwork).
- Paid my specialist co-pay.
- Waited in exam room for 15 minutes.
- Detailed my entire medical history (as written on the new patient paperwork as well as in the Boston medical records which she was holding) to the nurse.
- Waited 45 minutes.
- Detailed my entire medical history (as written on the new patient paperwork as well as in the Boston medical records) to the PA.
- Waited 10 minutes.
- Detailed my entire medical history (as written on the new patient paperwork as well as in the Boston medical records) to the doctor and the PA.
- Had a pretty huge language barrier with the doctor, had little to no trust in any of the medical advice she gave me, and found her to be rushed, cold, and even a little rude.
- Had my blood drawn.
- Got home later then the sitter had expected.
- Went to the pharmacy, updated my pharmacy profile with my new insurance info and new address.
- Paid money for a prescription from a doctor I had little trust in.
SO. Then I was faced with the dilemma: do I keep going to a crappy doctor, or try the other doctor and jump through all the new-patient hoops all over again (not to mention pay another co-pay and find another sitter)? I decided to try the other doctor.
I’ve been waiting three months to see doctor #2, and my appointment is next week. I’m currently in the process of filling out 11 pages of new patient paperwork as well filling out their online patient portal which is about seven screens worth of information.
I’m going to be really mad if doctor #2 is worse than doctor #1.